Stapleton’s (Tyre Services) Ltd is the UK’s largest distributor of passenger car, 4×4 and commercial tyres.
The company promotes a customer centric ‘Working for the Customer’ philosophy that is ingrained throughout the business, helping to develop and support long lasting working relationships.
The installation of Paragon route planning software has been a key factor in enabling Stapleton’s to develop their customer centric mantra with automatic scheduling of deliveries for over 200,000 tyres a week to over 8,000 customers across the tyre retail market.
Since its introduction, Paragon’s proven capability to meet the challenges of Stapleton’s diverse and rapid expansion needs have been integral in maintaining the high standards customers have become accustom to when dealing with Stapleton’s.
“It may be a cliché that “the customer is king”, but in an industry such as ours where there is so much choice for the customer, it is absolutely true. At Stapleton’s we continually strive to make things easier for our customers and offer them a service they can rely on for their own business needs. We have been impressed with Paragon’s continual commitment in understanding and helping us to realise our goals.” Ashley Croft, Head of Supply Chain, Stapleton’s (Tyre Services) Ltd
