As we approach the end of the third week of Lent many of us are struggling to abstain from those luxuries we vowed to give up for 40 days whether it be biscuits, chocolate, alcohol or even social media. So, if you are trying desperately not to reach for the biscuit tin, we have the perfect remedy for you – instead of battling to give up something you love, give up delivery paperwork and make your life easier and your mobile workforce operation more efficient. It is a no-brainer!
Now go ahead, grab a cup of coffee and let us explain why you should give up delivery paperwork for good.
Proof of delivery software replaces delivery paperwork with an electronic system, usually comprising of an online management portal and mobile application. Drivers are able to collect a range of data while out on the road, such as proof of delivery details and operational information including site surveys. This data is then transmitted in real-time to the online management portal for review by admin, customer service or management teams – all without the risks and inefficiencies associated with paperwork.
Replacing delivery paperwork with a user-friendly mobile application simplifies daily processes for your drivers and increases on-site efficiency. Advanced systems can also guide drivers through your business specific delivery processes, reducing the need to ring in to the office frequently.
Implementing proof of delivery software significantly improves the productivity of your office-based staff as time spent on manual data entry is removed, calls from drivers are reduced and delays in receipt of delivery updates are eliminated streamlining invoicing and stock management processes.
Removing paperwork from the on-site encounter ensures your customers receive a professional and consistent delivery experience. Removing lengthy manual data entry processes means drivers can provide a quicker and more convenient on-site service. In addition, collecting detailed proof of delivery evidence including photographs reduces the likelihood of mistakes or misunderstandings that could lead to customer disputes.
With both proof of delivery and operational data collected electronically and transmitted to the central portal, you can easily access reporting data and check KPIs. Viewing data across all of your depots or bases makes it simple to identify areas for improvement and continuously optimise your operation.
And best of all …
We often hear ‘this is how we have always done it – changing our processes will be too difficult’ or ‘we are too busy for a large software project’. However, implementing proof of delivery software is a low risk, simple solution that brings benefits in customer service, operational efficiency and workforce productivity from day one. In addition, because implementation of proof of delivery software streamlines processes for your staff, making their jobs easier, adoption and integration into your operation is usually quick and smooth.
Give up delivery paperwork today with Paragon’s help. Get in touch to find out how the fleXipod proof of delivery system can support your business.
