BD Living, the in-house furniture division of Barratt Developments, has selected Paragon’s routing and scheduling software to better manage the delivery and fitting of built-in and freestanding furniture and accessories. The company will use the route optimisation software to plan up to 60 daily deliveries across 400 new-build property developments, as well as schedule installation requirements by its mobile team of more than 30 skilled fitters, in order to reduce mileage, save planning time and increase productivity.
BD Living was previously using a manual process to coordinate its transport and fitting operation, but faced with increasing demand for its services and a growing range of different furniture products and accessories taking from 2 hours to a full day to install, the company needed a fresh approach to planning. Following a thorough evaluation of the software, BD Living teamed up with Paragon to adopt a multi-depot solution that would support effective logistics planning from its main depot in Bardon, Leicestershire.
The switch to the route optimisation software is expected to simplify and streamline internal procedures for the management of both delivery and installation teams to ensure the required quality of workmanship and customer service. In addition, BD Living is targeting fuel and time savings for the transport fleet, while increasing available fitting capacity by minimising the amount of driving to and between jobs.
Richard Peel, Operations Director at BD Living commented: “We are committed to providing furnishing solutions that will fit in with our customers’ homes perfectly by providing the highest standard of design, construction and customer experience. Delivery and installation is an important aspect of our offering, so we needed to ensure we maintain and improve our quality service levels as the company continues to grow. We have worked in partnership with Paragon to implement an effective routing and scheduling solution that will enhance the performance of our operation moving forward.”
William Salter, Managing Director of Paragon said: “We work closely with companies such as BD Living to share our transport planning expertise and configure our routing and scheduling software to their precise requirements. Our proven approach is helping fleet and distribution operators of all sizes, across a wide range of industry sectors, to achieve operational efficiencies, boost service levels and make best use of resources.”
