Paragon Software Systems has developed special software to help transportation operators and service companies cut costs by optimizing delivery zones and territories, ensuring balanced workloads. Paragon Territory Optimizer is an advanced solution suitable for both logistics and field service operations that want to reduce transportation costs as well as boost customer service performance and productivity.
The software ensures that all resources – vehicles and drivers – can be assigned to compact optimized territories that reduce road miles and have achievable daily workloads. It calculates territories using accurate travel calculations and allows for time spent at each customer site. This provides a full and true picture of each driver’s territory together with their assigned jobs.
This balancing not only ensures a fair workload, but also helps to build strong customer relationships as clients get to know the drivers or engineers assigned to their particular territory. This is particularly important for companies that have customers who receive a visit once weekly or where calls are made with a range of frequencies depending on service requirements. Applications include home and wholesale deliveries, van sales, washroom/hygiene and facilities servicing, and field services.
Distribution, service and sales organizations will soon realize the benefits of this advanced solution that actively reduces transportation costs, through fuel savings and mileage reductions. Productivity and environmental impact improvements are also a featured benefit of implementing the software. The flexibility of the software also allows it to be used for strategic planning of sales territories. The software provides seamless integration with the full range of Paragon software products for intelligent automatic routing and scheduling and live vehicle tracking.
Territory Optimizer customers include Airgas Inc – the largest US distributor of industrial, medical and specialty gases, welding supplies and safety equipment that has more than 900 distribution points and about 1 million customers nationwide. The company uses the system together with Paragon’s routing, scheduling and logistics planning software to match customers with their optimal distribution point, establish balanced territories, and generate detailed routes and schedules with even daily workloads.
