Hub Returns Manager

Improve visibility of returns and failed deliveries

When a customer decides he wants to return all or part of an order, you need to update your warehouse management system fast to accurately reflect product availability.

The Aptean Home Delivery Hub Returns Manager lets you keep track of successful pick-ups, failed deliveries and unplanned parcel returns. The whole returns management process is streamlined, and visibility of your inventory improved.

When the Hub Returns Manager module is used together with Aptean Home Delivery Consignment Tracking module, Hub Returns Manager will also keep track of products that have been canceled while at the hub, logged as damaged, or logged as an “over” within the hub.

Streamline product disposition

Apply configuration rules that determine whether the item is to be redelivered, returned to the warehouse, or sent to the supplier or another location, such as a recycling plant.

Automate and simplify the returns process

Aptean Home Delivery Returns Manager reduces the time and cost of manually processing returned or rejected orders.

Control your inventory

Gain visibility of in-process returns and have an audit trail of all returned items.